SUPPORT
How can we help?
Quick answers for subscriptions, reminders, collections and the FunFact experience.
Contact us
For questions about the app, purchases, privacy or your data, email us at:
We aim to reply in English or French.
Frequently asked questions
How do I restore a purchase?
Open the FunFact paywall and choose Restore purchases. Apple verifies purchases through your App Store account, and RevenueCat then refreshes your Premium entitlement. Make sure you are signed in with the Apple account that made the purchase.
How do I manage or cancel my subscription?
On iPhone, open Settings → your name → Subscriptions. Select FunFact to change or cancel your plan. Deleting the app does not cancel an active subscription.
Why are my reminders not appearing?
Check that reminders are enabled in FunFact and that notifications are allowed in Settings → Notifications → FunFact. Scheduled reminders are local notifications; they require notification permission on your device.
How do I save a fact to a collection?
Tap the bookmark/save action on a fact, then choose an existing collection or create a new one. Collection names, saved facts and your preferences are stored locally on your device.
How does FunFact choose my language?
FunFact follows your device language when a supported translation is available. You can change your device language in iOS Settings.
How can I delete my data?
FunFact does not require an account. Your preferences, saved facts and collections are kept on your device. Remove them in the app where available, or uninstall FunFact to remove the local data. Purchase records remain with Apple and RevenueCat under their policies.